Last Updated: February 28, 2025

Introduction

This Privacy Policy explains how Best of Craft ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, make purchases, or interact with our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, shipping and billing addresses
• Purchase Information: Order details, payment confirmation (note: we do not store full payment credentials)
• Account Details: Username, password, and preferences when you create an account
• Customer Service Communications: Information shared when contacting our support team

Information Collected Automatically

• Browsing Activity: Products viewed, items added to cart, wishlists
• Device Information: Device type, browser type, IP address
• Usage Patterns: How you navigate our website, time spent on pages
• Technical Data: Cookies and similar technologies to enhance your shopping experience

Information From Third Parties

• Service Providers: Information from payment processors and shipping partners
• Marketing Partners: Data that helps us provide relevant product recommendations

How We Use Your Information

• To process and fulfill your orders
• To create and manage your account
• To provide customer support
• To personalize your shopping experience
• To improve our products and services
• To send order confirmations and shipping updates
• To communicate about promotions and new products (with your consent)
• To protect against fraudulent transactions

Information Sharing

We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers)
• Business Partners: Trusted partners who assist in providing our services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Your Choices and Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Update your communication preferences

To exercise these rights, please contact us at privacy@bestofcraft.com.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookie Policy

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including the United States, where privacy laws may differ from those in your country.

Policy Updates

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email:contact@bestofcraft.com