Return & Replacement Policy
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Return & Refund Policy – Best of Craft
At Best of Craft, we value your satisfaction and strive to deliver quality products. Please read our updated policy carefully before placing an order.
1. Warranty & Guarantee
- Lights and chargers included with our products are imported (Made in China) and come with no warranty or guarantee.
- If these items stop working after 3 months of purchase, Best of Craft will not be held responsible.
- In rare cases, we may reconsider and provide a goodwill resolution at our discretion.
2. Exchange Policy
- If you receive a product with a manufacturing defect or faulty issue, you may request an exchange within 7 days of delivery.
- Requests made after 7 days will not be eligible for exchange.
3. Return Policy
- If you wish to return a product for any reason, you must self-ship the item via courier.
- Return address:
BOC – NG Park Bldg, Ashokvan, Rawalpada, Dahisar East, Mumbai – 400068
4. Additional Notes
- Items must be returned in their original packaging and should be unused and undamaged.
- Shipping costs for returns are non-refundable and must be borne by the customer.
- Once we receive and inspect the returned product, we will confirm eligibility for exchange or store credit as applicable.
Need Assistance?
📩 Email: contact@bestofcraft.com
📞 Mobile: +91 7208536427
🏢 Company Name: NON-LINEAR LAB ENTERPRISESThank you for shopping with Best of Craft.